Host/Hostess [Isla & Double Standard]

Since its opening in July 2019 The Standard, London has boldly propelled The Standard brand onto the international stage. The hotel playfully respects the building's history while creating new expansive spaces for the neighbourhood to play from our bars, terraces, restaurants, lounges and event spaces throughout the building.

Housed in the former Camden Town Hall Annex in London’s thriving King’s Cross neighbourhood, the 1974 Brutalist building has been meticulously restored and sets the perfect stage for The Standard’s first hotel outside America. The Standard, London has 266 rooms ranging from our snug Cosy Core rooms to terraced suites with outdoor bathtubs overlooking the dramatic St Pancras station. On the ground floor, you'll find Double Standard, our street-facing bar and restaurant home of our legendary burger, Aperol Spritz slushy and our Bottomless Sunday Brunch. (Don't forget to book!) Next door is The Library Lounge, where our carefully curated library pays homage to the building’s original use, and, our Sounds Studio, home of our virtual culture hub, Sometimes Radio. Our 10th-floor restaurant, Decimo is back, where Chef Peter Sanchez-Iglesias’ showcases his live-fire cooking surrounded by 360-degree views of London - only accessible by our iconic exterior red pill lift.

At the heart of our hotels are, of course, the people who through their vibrancy bring our properties to life. We are now seeking an experienced and dynamic individual that will capture the essence of The Standard, London to join our team as a Host/Hostess.

Your role

As a Host/Hostess in Isla you will become part of an exceptional restaurant team that will provide an extensive food & drinks service across all of our Ground floor outlets including our bar, lounge, restaurant and garden terraces. You’ll be our guests’ all important first and last point of contact meeting them on arrival and escorting them to their tables, on hand to deal with their queries, provide information and oversee table plans. Your exceptional knowledge of food and drink will help you create an environment where you will not only delight our guest, but also excite and surprise them to create the ultimate bar experience in London, that is anything but Standard!

You will of course be passionate about service, with an exceptional working knowledge of restaurant operations, reservations and order of service; along with a good understanding of managing guest lists, table return times, and flow of guests into and out of the outlets.

Finally, and most importantly, you will be a host to our guests adding a touch of personality and theatre to their experience, making our guests feel welcome whilst they visit The Standard and our energetic and vibrant city; so you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high volume, high energy environment and can manage multiple tasks and guest with ease.

At the heart of our hotels are of course our people who through their vibrancy and energy bring our properties to life. You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and order of service; along with a deep appreciation of quality food and wines in order to confidently match and suggest wines to compliment guest menu choices and enhancing their overall dining experience.

Do you have what it takes to be a Host/Hostess at The Standard, London

While prior experience as a Host/Hostess is always useful, your individuality is your most important asset. While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging. With this in mind you will also need…

  • Prior experience as a Host/Hostess or Restaurant Receptionist with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar high end Restaurant, ‘Lifestyle’ boutique hotel, destination fine dining restaurant or perhaps even a well know quality chain
  • Be a confident in restaurant operations, reservations and the order of service
  • Highly social, motivated and pro-active; acting with professionalism and positivity in all interactions
  • Prior experience using Open table and Squirrel epos is advantageous however full training will be given
  • You will need to have a flexible approach to working hours with the ability to work shifts, including weekends and nights as Decimo operates a late night licence.

We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be a Host/Hostess within our ground floor restaurants and bars, we’d love to meet with you.

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment

Benefits Include

  • Meals on duty
  • Uniform Provided
  • Pension Scheme
  • Life Assurance
  • Employee Rates across all Standard properties
  • F&B Discounts
  • Recruitment Referral Bonus up to £500
  • Tuition Aid Scheme
  • Season Ticket Loan & regular social activities

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