Guest Service Agent

Department: Rooms/ Front Office

Reporting to: Front Office Supervisor, Front Office Manager, Assistant Director of Front Office, and Director of Front Office


Job Purpose

In this role of Guest Service Agent is responsible for welcoming guests to the hotel. This includes performing all check-in and check-out tasks, handling bags managing online and phone reservations, informing customers about payment methods and verifying their credit card data, and ensuring all public Hotel spaces are cleaned and well-maintained. The Guest Service Agent will report all guest issues to a manager and in their recap as soon as practicable, and always within the same shift. The Guest Service Agent is expected to be able to work with minimum supervision.


Duties & Responsibilities


Qualifications & Requirements


Physical Requirements



$24/hr Apply Now
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