New York - High Line, NYC Hotel Reservations Agent

      Do you have what it takes?


      We’re looking for a Food and Beverage Reservations Agent to join our awesome reservations team immediately. This is a full-time, flexible position, and weekend and holiday availability is a must!!

      Our Ideal Candidate:

      • Has an upbeat personality while interacting with our guests and team members.
      • Has very strong communication skills, especially through phone and email.
      • Has hotel reservations and PBX experience.

      Duties and Responsibilities:

      • Answer all incoming calls to the hotel, route calls, answer guest questions. 
      • Quickly and accurately book reservations.
      • Communicate with fellow staff and front office regarding special reservations accommodations.
      • Upsell!

      Qualifications & Requirements:

      Essential:
      • Great communication skills!
      • Fluency in English both verbally and non-verbally.
      • Excellent computer and phone skills.

      Ability to:
      • perform job functions with attention to detail, speed and accuracy.
      • prioritize and organize.
      • be a clear thinker, remaining calm and resolve problems using good judgement.
      • follow directions thoroughly.
      • understand guest’s service needs.
      • work cohesively with co-workers as part of a team.
      • work with minimal supervision.
      • maintain confidentiality of guest information and pertinent hotel data.

      If this sounds like you, click the link below to apply!

      STANDARD TIME

      Come and go as you please by choosing your ideal check in and out times.

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      PLEASE ROTATE YOUR DEVICE FOR THE STANDARD EXPERIENCE.