Host

MISSION STATEMENT:

Our mission is to create experiences by embracing and empowering a diverse collective of team members, collaborators, and guests, who chose to call The Standard home.

Position Department:

Food and Beverage- The Standard Grill

Job Overview:

The host/hostess greets and welcomes guests, seats tables, and maximizes selling potential of restaurant area.

Reports To:

General Manager of restaurant on duty, Maitre D’

Key Relationships:

Internal:

·         Managers, supervisors, hosts, all bar and wait staff, Reservations Department

External:

·         Restaurant customers and hotel guests/visitors

Work Area:

The Standard Grill

Qualifications and Requirements:

Brand Ambassador:
Throughout the hotel we actively seek to employ a unique, diverse and thoughtful group of people that are committed to delivering our unconventional brand of hospitality while also growing with us:

·         They are committed to and fully comprehend the idea of being of service;

·         They do not just delight guests, but excite them–by creating unique, unexpected & memorable experiences;

·         They are ambitious, vibrant and social/friendly individuals;

·         They genuinely embrace diversity in all forms, interested to have people from all race and gender to be their friend;

·         They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires;

·         They have personality and depth;

·         They have a desire and unyielding appetite for learning & knowledge—being in-the-know with what is happening in the city and around the world;

·         They are creative in areas like music, cinema, art, performance, fashion, design, tech and business;

·         They are engaging, socially adept and solution-based individuals able to navigate the scene with confidence and ease;

·         They are able to entertain guests in a compassionate, respectful and meaningful manner;

·         They are authentically themselves;

·         They want to play a role in constructing a kinder and better world.

 

Essential:

·         Physical:

o   Able to spend majority of shift upright on feet

o   Periodical bending, kneeling, and stretching

o   Able to pull, push, carry and lift at least 30 pounds of force

o   Able to hear and speak clearly to communicate with guests and co-workers

·         Understanding: Ability to read, comprehend and carry out instructions according to established procedures

·         Comprehension: Fluent in the English language

·         Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks

·         Hygiene and Sanitation: Adherence to uniform, grooming and personal hygiene standards and expectations per Standard of Operating Procedures

·         Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings Responsibility: Personal comportment in line with Standard, New York policies, standards, and expectations

·         Have worked previously with reservation system like Opentable and Sevenrooms

Desirable:

·         Multi-lingual

·         Previous work experience in restaurants or hospitality jobs


Essential Job Functions and Responsibilities:

·         Greet and welcome guests

·         Walk said guests to respective table

·         Ensure that the tables are properly set up

·         Organize reservations on sheet and call back any messages

·         Confirm reservations and effectively fill reservation sheet maximizing seating potential

·         Control and coordinate all tables in designated section

·         Inform relevant server and busser of table reservations

·         Give seated guests both food and drinks list

·         Ensure menus are in perfect condition before presented to guest

·         Responsible to keep menu inventory and printing menus daily

·         Attend F&B meetings

·         Perform other duties as required

 

Standard High Line Employer, LLC (the “Company”) is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status partnership status, familial status, national origin/ancestry, alienage or citizenship status, unemployment status, mental or physical disability or medical condition, handicap, military status, veteran’s status, genetic information, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, or any other status protected by federal, state, or local law. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.

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