General Manager

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling...

At the cultural heart-beat of The Standard are our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event and guest spaces. Here at The Standard, we take a slightly different approach to our people and look far and wide for individuals that bring a unique perspective with them to our team (not a 5-page CV). We do not ask you to conform, read from a script or follow the rules (ok sometimes there are rules) but not when it comes down to you being able to express yourself or celebrate your individuality.

We are defined by our richness of personality, diversity of background and lifestyle and are now looking for a General Manager who will embody our ‘Anything but Standard’ ethos and assume full responsible for our entire operation.

Your role

As the General Manager for The Standard, London you will work in partnership with the VP of Operations, Ownership and our Senior Leadership team to oversee the operational management of our European flagship property to ensure that our business objectives are met.

This role is a pivotal within the business to ensure to ensure that strategic commercial decisions flow through all areas of the operation to ensure productivity and profit is maintained at optimum levels. You will lead and guide the senior team through revenue generation, labour productivity and cost control are in line with our annual budget. With this in mind, you will Lead and manage the Annual Budget, Annual Marketing Plan, Annual Capital Expenditure Plan, and Forecasts/Re-forecasts in conjunction with our ownership and ensure strategic objectives are communicated to the team so to share the ‘big picture’.

Naturally you will be a strong operator with a solid background within both Rooms and F&B to enable you to take a pragmatic & creative approach to the business in order to develop new concepts, take an active role in hotel programming & events and develop partnerships to support revenue generation across all areas of the business. Your keen eye for details means that you never miss a thing, and your presence within the operation will ensure that our property is maintained meticulously and each area staged to optimise our guest’s experience.

We are of course The Standard, and you will play an active role in hosting our guests, from our many parties and events to daily meet and greets with our regular guests. Equally important are our team and you will work closely with our HR team to ensure that effective communication cascades down through all levels through regular meetings and updates, team work is effective and that all team members embody our culture and values.

Finally, you will take overall responsibility across the business for the implementation of company policies and procedures to ensure that all statutory and legal obligations are met, from licencing, fire, health & safety through to insurance and GDPR requirements.

As a natural team leader, you remain calm during challenging situations with the ability to lead, motivate and coach your team to enable them to develop and grow their skills. This is not a ‘Standard’ General Manager role so you will need to have serious stamina and passion, be highly social, upbeat and friendly; confident and handle pressure well; thrive in a high-volume, high-energy environment and able to work equally well both independently and as part of a wider senior management team.

Do you have what it takes to be our General Manager at The Standard....

A minimum of 5+ years’ experience as a General Manager, Deputy General Manager or Hotel Manager gained within a similar Lifestyle Hotel or large 4- or 5-star Hotel in London is essential for this role

In addition to this you may also have….

  • A background in a High-Volume property with a complex multi-outlet F&B operation
  • A solid understanding or experience of managing a busy Nightlife operation
  • Excellent understanding of Revenue Management and a good understanding of the London hotel market
  • Have previously managed the full end to end budgeting process with an excellence commercial acumen
  • Be familiar with the arts, music, and entertainment industries
  • Have previously led and managed a large team
  • Experience across a range of senior management disciplines, with exceptional attention to detail and the ability to work on multiple projects simultaneously
  • Be highly social, motivated, and pro-active; you’ll need to be the life and soul of the party!!
  • You will need to have a flexible approach to working hours including some late nights as we host a regular nightlife programme and parties within the hotel.

If you think you have what it takes to be our General Manager at The Standard, we’d love to hear from you!

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.

Benefits Include

  • Highly Competitive Salary Package
  • Bonus Scheme
  • Pension Scheme
  • Private Medical Insurance
  • Life Assurance (4 x Annual Salary)
  • Business Travel Insurance
  • Medical Assistance (including online GP and Physio)
  • Employee Assistance Programme with Well-being service
  • Discount platform including GYM
  • Worldwide Travel Discounts via The Standard Advantage platform
  • Employee & Family Rates across all Standard and Bunkhouse properties
  • In-house Experience Programme
  • F&B Discounts ranging from 25-50%
  • Recruitment Referral Bonus up to £1,000
  • Tuition Aid Scheme & subsidised training
  • Season Ticket Loan & Bike 2 Work Scheme
  • Social Committee with regular monthly social activities

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