Event Operations Supervisor
Event Operations Supervisor · £17.86 per hour (incl. Tronc) + Additional Tips & Company Benefits · Full-time flexible Monday – Sunday · Kings Cross ·
We are defined by our richness of personality, diversity of background and lifestyle. At the cultural heartbeat of The Standard are our team who bring our spaces to life, engage with our guests, and vibrate social energy day and night.
We are now looking for a dynamic and experienced individual to join us as our Event Operations Supervisor.
Your role
As an Event Operations Supervisor at The Standard, London, you will become part of our inhouse Events team, responsible for our various events spaces and suites, working in partnership with our Events Managers and Sales team, and reporting to our Event Operations Manager.
The Townhouse on our 8th floor is an events and meeting destination designed for work and play in mind. Taking inspiration from a 1980s New York Townhouse, it features a living space with mid-century cool sofas, a vinyl library and listening area, two dining spaces, a working kitchen and sweeping wrap around terrace with views of the London skyline. The Townhouse on the 9th floor has a more simple modular design and can easily be transformed from 3 separate rooms into one larger space, all complete with floor-to-ceiling views of the city of London and St Pancras clocktower and station.
As our Event Operations Supervisor you will assist with ensuring the setup for the rooms and events spaces are completed to standard and help with communicating special requests, dietary needs, and table plans in conjunction with our Restaurant & Kitchen teams. You’ll work closely with our Event Sales organizers in order to plan and manage private events and ensure adequate staffing levels are maintained in order to deliver a seamless and effortless level of service.
You are a natural leader and with your communication skills you are able to motivate junior team members and help the team develop to deliver a consistently high performance. Your exceptional knowledge of food and drink will help create an environment where you and the other F&B professionals will not only delight our guest but also excite and surprise them to create the ultimate experience in London, that is anything but Standard!
Do you have what it takes to be our Event Operations Supervisor at The Standard
‘Standard People’ are at the heart of our brand; vivid, dynamic, and engaging. While prior experience managing event operations is essential for this role, you will also have an uncompromised and natural flair for service and be able to build genuine relationships with guests that enable us to not only pre-empt needs but foresee desires. In addition to this you will also need…
- A proven track record in a similar Supervisory, Senior or Head Waiter/Waitress role with the ability to inspire and motivate a team, ideally gained in a similar ‘Lifestyle’, destination events, restaurant, or boutique hotel sector
- To be highly motivated and pro-active; act with professionalism and positivity in all interactions
- Experience developing and delivering effective training to maintain consistent service standards throughout your team
- Available full-time and fully flexible Monday – Sunday to accommodate Event timings
We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be our Event Operations Supervisor we’d love to hear from you!
All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.
Benefits Include
- Meals on duty
- 28 Days Holiday rising to 33 days with service
- Pension Scheme
- Life Assurance (2 x Annual Salary)
- Medical Assistance (including online GP and Physio)
- Employee Assistance Programme with Well-being service
- Membership to Headspace Meditation app
- Discount platform including GYM
- Worldwide Travel Discounts via The Standard Advantage platform
- Employee & Family Rates across all Standard and Bunkhouse properties
- In-house Experience Programme
- F&B Discounts ranging from 25-50%
- Recruitment Referral Bonus up to £1,000
- Tuition Aid Scheme & subsidised training
- Season Ticket Loan & Bike 2 Work Scheme
- Social Committee with regular monthly social activities