Guest Relations Agent (Overnight Security)

Department
Guest Relations / Front Office

Job Overview
The Guest Relations agent is in charge of the wellbeing of internal and external guests in and around the property.

Reports To
Front Office Management

Supervises
N/A

Key Relationships
Internal
External
Work Area
Guest Relations Office and all hotel areas, including perimeter of property.

Qualifications and Requirements
Essential
Desirable
Essential Job Functions and Responsibilities
The statements in this job description are intended to represent the key duties and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job, and are subject to change or modification without prior notice. This position is classified non-exempt (per the Fair Labor Standards Act) and is subject to overtime, in accordance with Federal and State Regulations.

The Standard, East Village is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran’s status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, or any other status protected by federal, state, or local law (“Protected Characteristics”).

In addition, The Standard, East Village participates in the Department of Homeland Security’s E-Verify Program, which provides the Social Security Administration with information from each new employee’s Form I-9. The information provided will be used only for applicable federal immigration laws and will not be used for any employee-related decision by management or for any unlawful purpose.
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