Outlet Manager
· Overseeing all aspects of the restaurant, bar, or café operations, including menu development, staffing, customer service, and financial performance.
· Develop and maintain a positive and professional work environment to ensure high levels of employee morale and customer satisfaction.
· Manage the daily operations of the outlet, including ordering and maintaining inventory levels, ensuring food quality, and overseeing food preparation and presentation.
· Develop and implement marketing and promotional strategies to increase sales and profitability.
· Monitor financial performance, including budgeting, cost control, and profitability analysis, and take corrective action as needed.
· Hire, train, and supervise staff, ensuring that they are properly trained and motivated to provide excellent customer service.
· Ensure compliance with all food safety, health, and sanitation regulations, and maintain a safe and clean work environment.
· Respond to customer inquiries and complaints, resolving any issues in a prompt and professional manner.
· Collaborate with other departments to ensure seamless operations and coordination of events and activities.
· Attend meetings and participate in training sessions to stay current on industry trends and best practices.
· Perform other related duties as assigned.
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