Reservations Agent

MISSION STATEMENT:

Our mission is to create experiences by embracing and empowering a diverse collective of team members, collaborators, and guests, who chose to call The Standard home.

 

Position Department:

Reservations


Reports To:

Direct: Director of Revenue Management


Key Relationships:

Internal: Front Office, Housekeeping, Engineering, Sales, Accounting

 

External: Hotel guests/visitors


Work Area:

Reservations Office

 

JOB OVERVIEW:

Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information.

 

Duties and Responsibilities:

 

SECONDARY DUTIES:

Qualifications and Requirements:


Brand Ambassador:
Throughout the hotel we actively seek to employ a unique, diverse and thoughtful group of people that are committed to delivering our unconventional brand of hospitality while also growing with us.

QUALIFICATIONS AND REQUIREMENTS:

Ability to:

 

Desirable:

 

PHYSICAL ABILITIES

Essential:

 

 

WORK AREA:  Reservations Office, Front Office, Sales & Marketing Office

 

 

Benefits for working at The Standard:

Paid Time Off – starts accruing on the first day of work
FT Employees – Health Benefits starts on 91st day of work
Employee Perks – Friends & Family Hotel Rates
Employee Perks – 25% F&B discount
Employee Referral Program – hourly $250; MGT $500, paid after (90) days of work
Wage Works- save money on your commute  


Standard High Line Employer, LLC (the “Company”) is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status partnership status, familial status, national origin/ancestry, alienage or citizenship status, unemployment status, mental or physical disability or medical condition, handicap, military status, veteran’s status, genetic information, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, or any other status protected by federal, state, or local law. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.

 

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