F&B Host (Part Time)

Department:

Food & Beverage

Job Overview:

The Food and Beverage Host greets and welcomes guests, seat tables, and maximizes the selling potential of the restaurant area. The Host with The Standard, East Village, will be the first point of contact for guests, so a great attitude and warm, welcoming demeanor is of the utmost importance. The Host is expected to greet & seat guests, answer guest questions, provide beverage service as necessary, and maintain orderly host areas and presentable menus. 

Reports To:

FOOD AND BEVERAGE MANAGERS, DIRECTOR OF FOOD AND BEVERAGE

Supervises:

N/A

Salary:

$20/hour

Key Relationships:

Internal:

·         Executive Team and all Managers, All F&B employees, All Culinary, Event Sales Team, Front Office Team, Reservations, GR Team, Finance Team, HR, Design, Housekeeping Team, and all other relevant departments

External:

·         Restaurant customers, hotel guests/visitors, vendors, events guests, entertainers

Work Area:

Café Standard, Garden, No Bar, Dining Room, In-Room Dining, Event Spaces: The Penthouse, The Overlook, The Perch, BOH Spaces

Qualifications and Requirements:

Essential:

·         Physical:

o   Able to move and traverse workspace for a minimum period of 8 hours a day

o   Periodical bending, kneeling, and stretching

o   Able to pull, push, carry and lift at least 50 pounds

o   Must be able to seize, grasp, turn and hold objects with hands

·         Understanding: Ability to read, comprehend and carry out instructions according to established procedures

·         Comprehension: Fluent in the English language

·         Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks

·         Hygiene and Sanitation: Adherence to uniform, grooming, personal hygiene standards, and expectations per SOPs as well as all COVID-related hygiene protocol

·         Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled

·         Responsibility: Personal comportment in line with The Standard, New York policies, standards, and expectations

·         Willingness to learn and adapt

Desirable:

·         Multi-lingual

·         Previous work experience in a similar area

Essential Job Functions and Responsibilities:

·         Greet and welcome guests

·         Walk and seat guests at tables

·         Ensure proper customer service is being provided by the team

·         Ensure that the tables are set up properly & assist with table re-setting

·         Control and coordinate all tables in the designated section

·         Inform the relevant server of table seating & applicable reservation notes

·         Give seated guests both food and drinks list

·         Take the water order and serve as needed

·         Answer guest inquiries as necessary

·         Check reservations daily and assign table numbers as needed

·         Know and monitor the exact flow of areas (Café, Garden, Terrace, No Bar, and Restaurant)

·         Performs other duties as requested by the manager


The Standard, East Village is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran’s status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, or any other status protected by federal, state, or local law (“Protected Characteristics”).


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