Frequently Asked Questions

Events & Special Requests

  1. Any cool events or parties coming up?

    You bet. Check out what’s happening in our Happenings section : Here

  2. Can I do a photoshoot at the hotel?

    For commercial shoots, get in touch with our marketing team. Approval and fees apply — contact Brussels.marketing@standardhotels.com to chat. 

  3. I want to book an event space or meeting room – how do I do that?

    Easy. Email brussels.events@standardhotels.com with your ideas and we’ll help bring them to life.

Dining & Bars

  1. Opening hours for Double Standard and Lila29?

    Double Standard: opens daily from 07:00 AM until 11:00 PM 
    • Breakfast Weekdays(7:00 AM – 10:30 AM)
    • Breakfast Weekends (7:30 AM - 11:00 AM)
    • All Day Menu (12:00 PM – 10 PM)
    • Last drinks orders at 10:40 PM (closes at 11 PM)

    Lila29: 
    Tuesday: 5:00 PM – 11:00 PM (last food orders at 10:00 PM)
    Wednesday & Thursday 
    • 12:00 PM – 2:30 PM
    • 5:00 PM – 12:00 AM (last food orders at 10PM)
    Late Night Snacks until 11:30 PM

    Friday:
    • 12:00 PM – 2:30 PM
    • 5:00 PM – 1:00 AM (last food orders at 10PM)
    Late Night Snacks until 11:30 PM

    Saturday:
    • 5:00 PM – 1:00 AM (last food orders at 10PM)
    Late Night Snacks until 11:30 PM

  2. Can I bring my pup along?

    Unfortunately Lila29 isn't designed to welcome your four-legged friend. Service dogs only.
    Our ground floor restaurant Double Standard allows dogs on a leash on the outside terrace.

  3. Is there a private dining area at Lila29?

    Yes — there’s a cozy semi-private space for up to 16 guests. Perfect for birthdays, takeovers, or late-night drinks. Email us at brussels.events@standardhotels.com.

  4. What about Lila29?

    Book your table at Lila29 here.

  5. How do I book a table at Double Standard?

    Click here to reserve your spot.

  6. When’s breakfast?

    Rise and shine: breakfast is served weekdays from 7:00 AM to 10:30 AM and during weekends from 7:30 AM - 11:00 AM at Double Standard

  7. Can I order room service?

    Absolutely! Room service can be ordered during our kitchen opening hours. 
    Breakfast 7:00am - 10:30am
    All Day Menu from 10:30am - 11:00pm

Rooms & Hotel Services

  1. Are there bikes at the property?

    Yes, we have a selection of electric bikes to explore the city like a true local. Our bikes work with "Pay Per Use" model.

    • The hourly price is 4.50€/hour VAT incl.
    • As a first time user you get a complimentary 2hrs ride
    • A credit/debit card is required, but no deposit will be taken
    Ready to start pedalling? Claim your ride at reception.

Location & Transportation

  1. Which airport should I fly into?

    Brussels (Zaventem) Airport (BRU) is 30 mins by taxi, or just 15 mins by train.

  2. What’s nearby The Standard, Brussels?

    • Brussels North Station: 5-min walk 

    • Grand Place: 15-min walk 

    • Brussels Central Station: 10-min tram ride 

    • Manneken Pis: 15-min walk 

    • Mont des Arts: 20-min walk 

    • Royal Palace of Brussels: 20-min walk 

    • Atomium: 30-min metro ride 

    • Sablon District: 15-min walk 

    • Galeries Royales Saint-Hubert: 10-min walk 

  3. Do you offer a shuttle service?

    We can sort out transfers to/from all major airports and stations. Just email us at brussels.reservations@standardhotels.com and consider it done.

  4. Where’s the nearest public transport?

    North Station is a 4-minute walk away, with access to trains, trams, and the metro.

Rooms & Hotel Services

  1. Do you have accessible rooms?

    We sure do. Email us at brussels.reservations@standardhotels.com for the full rundown.

  2. Do you have a gym?

    Yes! Our gym’s open 24/7.

  3. Can my dog stay too?

    Yes! We love your four-legged friends. Pets up to 10kg are welcome, a maximum 2 per room. There’s a €30 pet fee per stay, and an additional €250 may apply for excessive cleaning if needed. Pets must be bagged or leashed at all times in public spaces.

  4. Which rooms have a bathtub?

    You’ll find Bathtubs in our Junior Suites and Deluxe One Bedroom Suites. The rest? Sleek walk-in showers.

  5. Can I book connecting rooms?

    Yes! We've got 16 rooms with connecting doors and 18 that are side-by-side (adjoining). Let us know what you need — we’ll try to make it happen.

  6. Do you have smoking rooms?

    Nope. We’re a 100% smoke-free zone.

Green Key

  1. Do you have any sustainability certifications or initiatives?

    Yes, The Standard, Brussels is committed to more responsible practices and is part of the Green Key program, an international eco label for sustainable tourism.

    You can learn more about our initiatives and commitments here

Reservations & Check-in/Check-out

  1. How do I book a bunch of rooms at once?

    Got a group of 10 rooms or more? Drop us a line at brussels.events@standardhotels.com with your dates and details. We’ll take it from there.

  2. Can I drop my bags off before check-in (or after check-out)?

    Absolutely. Leave your luggage with us and hit the town hands-free.

  3. Can I arrive early or leave a bit later?

    We’ll do our best! Early check-ins and late check-outs depend on availability and might come with a small fee. Email us brussels.reservations@standardhotels.com and we’ll see what’s possible.

  4. What time can I check in and when do I have to leave?

    Check-in starts at 3:00 PM. Check-out’s at 12:00 PM. Sleep in? Just ask about a late check-out.

  5. Is there an incidental hold or deposit?

    Yes, we place a €100 per day hold on your card for any extras, up to €500 max. It’s just in case you go wild on room service or the minibar. Don’t worry, it gets released after check-out (timing depends on your bank).

Parking

  1. Do you have parking?

    There’s public parking nearby, managed by Interparking. Head to Antwerpsesteenweg 59, 1000 Brussels — just a 200m stroll from the hotel.
    Rates start at €28 per day. Ask our front desk for more info or email us at brussels.reservations@standardhotels.com 

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