Public Area Supervisor

Job Purpose:

Responsible to clean the on / off stage areas according to the established standards set down by the hotel. Ensure the cleanliness, tidiness and maintenance of public areas in his/her area.

Duties & Responsibilities:

Clean assigned on / off stage areas according to standards established by the hotel. It involves, but not limited to, vacuuming and washing floors, carpet shampoo, marble crystallization, cleaning the corridors, windows, WC, dressing room, dusting, equipment,
Replenishing WC’s supplies.
While cleaning, verify that all is in proper condition and order of functioning and report to shift leader any items that need repair.
To clean the public areas, F&B outlets, offices and back of the house according to the assignments.
To vacuum, spot-clean and shampoo the carpets
To dry mop all marble and wooden floors
To scrub, mop and polish the marble floors
To clean and polish all the metal and brass fixtures
To clean all mirrors and glass doors
To strip, wax and polish the vinyl and wooden floors
To dust all furniture, fixtures lamps and decorations
To brush all chairs and sofa cushions
To wash lampshades when necessary
To empty and clan ashtrays and wastebaskets.
To exchange the curtains and draperies for dry-cleaning
To remove or distribute furniture, supplies and equipment from stores.
To report any maintenance and repairs in his/her area.
To hand over all lost and found articles to the Style Office
To perform duty as Washroom Attendant when necessary
To perform other duties that might be assigned to him/her by the Shift Leader.
Keep abreast of hotel products and services knowledge in order to answer guest questions and requests.
Answer all guest questions / request in a friendly and caring manner, take appropriate actions or if needed, refer the matter to the relevant persons to handle.

Knowledge and Experience:

Experience Two to three years of experience managing entry-level employees. Proven experience of working in a similar role in an upscale organization

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