Night Auditor (Overnight Front Desk)
Are you someone who thrives when the world slows down? At The Standard Spa, Miami Beach, the overnight shift has its own rhythm and we’re looking for someone who can own it. As a Night Auditor, you’ll be the calm behind the scenes and the steady presence for our guests, balancing operations, supporting late-night arrivals, and ensuring everything is perfectly aligned for the day ahead.
We offer a benefits package designed to ensure you feel as taken care of as the guests you’re supporting. When you join The Standard Spa, Miami Beach, you gain access to:
- Wellness & Relaxation: Enjoy exclusive Spa Discounts on our world-class treatments and services.
- Stay Active: Full Access to our Spa & Gym Facilities, plus up to 3 complimentary fitness classes per week.
- Summer Perks: Recharge with Designated Employee Pool Days throughout the summer.
- Dining & Retail: Enjoy Restaurant Discounts across all outlets and Boutique Discounts on retail items.
- Comprehensive Care: Medical, Dental, and Vision insurance, plus Paid Time Off, 8 Paid Holidays, and a 401(k) retirement plan with company match.
- Daily Fuel: Complimentary employee meals, snacks, coffee, and more.
- Growth & Culture: Opportunities for development within a team that values individuality and community.
Work where hospitality, culture, and community come together… every day.
The Night Auditor serves as the heartbeat of the hotel overnight, balancing financial accuracy with guest experience. This role is responsible for overseeing all overnight operations, completing audit procedures, and acting as the Manager on Duty during non-business hours.
Blending front desk hospitality with accounting precision, the Night Auditor ensures the property runs smoothly while delivering a calm, secure, and welcoming environment.
- Serve as the primary point of contact for all overnight guest needs.
- Manage check-ins, check-outs, and reservation inquiries.
- Resolve guest concerns promptly and professionally.
- Maintain a safe and welcoming environment throughout the shift.
- Complete nightly audit procedures accurately and on time.
- Reconcile daily financial transactions, including room revenue, cash, and credit cards.
- Post room charges, taxes, and adjustments.
- Generate and distribute daily financial and operational reports.
- Identify and report discrepancies to management.
- Act as Manager on Duty overnight, ensuring smooth hotel operations.
- Conduct property walks to ensure cleanliness, safety, and compliance.
- Monitor arrivals, departures, and overall overnight activity.
- Coordinate with housekeeping, maintenance, and security as needed.
- Ensure adherence to hotel policies and procedures.
- Respond to emergencies and incidents according to protocol.
- Maintain confidentiality of guest and financial information.
- Previous front desk or night audit experience preferred.
- Working knowledge of PMS systems (Opera or similar preferred).
- Basic accounting knowledge and strong attention to detail.
- Ability to work independently with minimal supervision.
- Strong communication and problem-solving skills.
- Ability to remain calm and professional under pressure.
- Attention to Detail & Accuracy
- Accountability & Reliability
- Guest Service Excellence
- Leadership & Decision-Making
- Problem Solving
- Adaptability
- Ability to stand for extended periods.
- Ability to walk the property during overnight shifts.
- Ability to lift up to 25 pounds if needed.