Director of Revenue

Job Purpose

The Director of Revenue Management is responsible for overseeing the operations of revenue and reservations department, creates and maintains standards that maximize hotel revenue and uphold ADR, occupancy, and RevPAR rates. This role will oversee distribution strategy of the hotel and manage day to day yield operations. Daily pick-up analysis, strategy adjustments and reporting. Perform competitive benchmark studies and follow market trends.


Duties & Responsibilities

  • Oversee daily operations of revenue & reservations department.
  • Create and maintain standard operating procedures.
  • Production of the daily / weekly / monthly forecast reports for the property.
  • Production of month end reports and owner presentations
  • Formulation and implementation of yield restrictions within the CRS’ (Opera & others) and other channels.
  • Analyze & prepare rate & inventory recommendations for all volume accounts & group business opportunities.  
  • Analyze & produce recommendations on the timing & nature of promotions & specials.
  • Assist General Manager with the preparation of the annual room revenue budget & annual pricing strategy.
  • Evaluate and maintain the hotels distribution channel strategy including all on and off-line channels.
  • Oversee the inputting and maintenance of the company’s rate offerings across all distribution channels.
  • Manage and improve the online booking functionality of all company owned websites.
  • Preparation of monthly & ad hoc business reports for use by senior management.
  • Analyze the hotel’s total business levels.
  • Provide impact analysis for all capital works.
  • Analyze & report on airline pricing & availability into the city from all major markets.
  • Oversee the building & maintenance of all rate codes & marketing fields within the CRS.
  • Utilize business intelligence reports to support tactical & strategic decisions across all markets.
  • Prepare reports & chair the weekly yield meeting & participate within the weekly Groups meeting.
  • Assist with the implementation & maintenance of an automated revenue management system.
  • Formulate & implement the demand-based pricing strategy.
  • Involvement in ad hoc project management as required as part of the hotels management team.
  • Effectively lead and motivate the department.

Physical Requirements

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