Room Attendant
Company Background
The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling. The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.
Mission Statement
To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.
Our Purpose
The Standard’s commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways. Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell. To understand why it exists, is to understand that The Standard is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe and to do so whilst being yourself and having fun doing it. We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE!
#StandardFamily
Job Title: Room Attendant
Department: Housekeeping
Location: The Standard, High Line
Reporting to: Housekeeping Manager
Responsible for: N/A
Job Purpose: As our Marketing Coordinator, you will be the backbone of the Marketing and Culture team – supporting and assisting our Marketing Director and Culture Team working in partnership with our senior team to deliver a diverse range of marketing initiatives and service for the hotel.
Main Duties & Responsibilities:
- Throughout the hotel we actively seek to employ a unique, diverse and thoughtful group of people that are committed to delivering our unconventional brand of hospitality while also growing with us.
Clean all assigned guestrooms including following the ABC manual which includes dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies.
Follow all safety and sanitation policies. Disinfect guest rooms and bathrooms.
Knowledge of OSHA and safety standards within Housekeeping department.
Disinfect all equipment and devices at the beginning and ending of shift. Sign in and out attendance sheet every day.
Maintain proper usage of cleaning supplies and equipment.
Update the i-Touch device with room status (vacant clean, occupied clean, DND, refused etc.).
Report and properly tag all lost and found articles in Guest Relations.
Follow departmental policies and procedures and service standards.
Report necessary maintenance issue in guest rooms.
Other duties as assigned.
They are committed to and fully comprehend the idea of being of service;
They do not just delight guests, but excite them–by creating unique, unexpected & memorable experiences;
They are ambitious, vibrant and social/friendly individuals;
They genuinely embrace diversity in all forms, interested to have people from all race and gender to be their friend;
They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires;
They have personality and depth;
They have a desire and unyielding appetite for learning & knowledge—being in-the-know with what is happening in the city and around the world;
They are creative in areas like music, cinema, art, performance, fashion, design, tech and business;
They are engaging, socially adept and solution-based individuals able to navigate the scene with confidence and ease;
They are able to entertain guests in a compassionate, respectful and meaningful manner;
They are authentically themselves;
They want to play a role in constructing a kinder and better world.
Physical Requirements:
Physical mobility and stamina required, ability to follow instruction, detail-oriented, professional attitude is required, ability to work independently.
Requires standing for long periods of time, it may be also required to stoop, kneel, crouch, or crawl.
Be able to complete the assigned daily task.
Proven job reliability, diligence, dedication and attention to detail.
Must be flexible with working nights, weekends, and holidays.
Good communication in English needed.
Compensation and Benefits:
Pay Rate $25.13 per hour
Excellent and Affordable Health care coverage
Life Insurance, Disability Insurance, Pet Insurance
401k with Company match
PTO and Company recognized holidays
Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace
Employee Meals, Employee Referral Program, Commuter Discounts
Regular fun staff events and celebrations!!!