Food and Beverage Host
Department
Food and Beverage
Job Overview
Food and Beverage
Job Overview
The Food and Beverage Host greets and welcomes guests, seats tables and maximizes selling potential of the restaurant area. The Host with The Standard, East Village, will be the first point of contact for guests, so a great attitude and warm, welcoming demeanor is of the utmost importance. The Host is expected to greet & seat guests, answer guest questions, provide beverage service as necessary, and maintain orderly host areas and presentable menus.
Salary
$17.00 - $18.00 per hour
Reports To
Supervises
N/A
Key Relationships
Internal
- Executive Team and all Managers, All F&B employees, All Culinary, Event Sales Team, Front Office Team, Reservations, GR Team, Finance Team, HR, Design, Housekeeping Team and all other relevant departments
External
- Restaurant customers, hotel guests/visitors, vendors, events guests, entertainers
Work Area
Café Standard, Garden, No Bar, Dining Room, In-Room Dining, Event Spaces: The Penthouse, The Overlook, The Perch, BOH SpacesQualifications and Requirements
Essential
- Physical
- Able to move and traverse workspace for a minimum period of 8 hours a day
- Periodical bending, kneeling, and stretching
- Able to pull, push, carry and lift at least 50 pounds
- Must be able to seize, grasp, turn and hold objects with hands
- Understanding: Ability to read, comprehend and carry out instructions according to established procedures
- Comprehension: Fluent in the English language
- Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks
- Hygiene and Sanitation: Adherence to uniform, grooming, personal hygiene standards and expectations per SOP’s as well as all COVID related hygiene protocol
- Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled
- Responsibility: Personal comportment in line with The Standard, New York policies, standards, and expectations
- Willingness to learn and adapt
- Multi-lingual
- Previous work experience in a similar area
- Greet and welcome guests
- Walk and seat guests at tables
- Ensure proper customer service is being provided by team
- Ensure that the tables are set up properly & assist with table re-setting
- Control and coordinate all tables in designated section
- Inform relevant server of table seating & applicable reservation notes
- Give seated guests both food and drinks list
- Take the water order and serve as needed
- Answer guest inquiries as necessary
- Check reservations daily and assign table numbers as needed
- Know and Monitor exact flow of areas (Café, Garden, Terrace, No Bar and Restaurant)
- Performs other duties as requested by manager
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job, and are subject to change or modification without prior notice. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.
The Standard, East Village is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran’s status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, or any other status protected by federal, state, or local law (“Protected Characteristics”).
In addition, The Standard, East Village participates in the Department of Homeland Security’s E-Verify Program, which provides the Social Security Administration with information from each new employee’s Form I-9. The information provided will be used only for applicable federal immigration laws and will not be used for any employee-related decision by management or for any unlawful purpose.
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