Frequently Asked Questions

Check-out at The Standard, Ibiza is at 12pm.

Looking to make a group reservation for The Standard, Ibiza? If you are thinking of booking 10 or more rooms, simply contact our Sales Team at ibiza.sales@standardhotels.com with the number of rooms needed and stay dates and a member of our Sales team will get back to you.

Looking for the perfect space for private meetings, celebrations and events at The Standard,Ibiza? Simply contact ibiza.sales@standardhotels.com and a member of our Events team will get back to you.

The Standard, Ibiza offers special rates for our Corporate partners. Contact ibiza.sales@standardhotels.com to find out if your company is currently included in our partner list or to sign up as a Corporate Partner.

The Standard, Ibiza is the perfect base to enjoy all of Ibiza's incredible amount of events and entertainment offering, from top artists line ups to festivals and local celebrations. In addition, The Standard, Ibiza offers its own programming of happenings and events, please visit our happenings site here

The Standard, Ibiza has 31 slots of parking on-site. Please keep in mind that parking is serviced by our valet team. You can make an enquiry about our parking at ibiza.guestexperience@standardhotels.com

Looking for an airport shuttle to The Standard, Ibiza? Simply contact our guest services staff at ibiza.guestexperience@standardhotels.com to get more information on transportation arrangements

If you are looking for a Commercial photoshoots (film & still) at The Standard, Ibiza, please be aware that they are not permitted anywhere in & around the property without approval via email from Marketing. If approved, all fees will be included in a Location Agreement which must be signed and returned with a COI. Please contact ibiza@standardhotels.com with any inquiries.

The rooms at The Standard, Ibiza offer views to some of the most beautiful areas in the heart of Ibiza's Old Town

The Standard, Ibiza offers valet parking for out Hotel guests as well as guests at our Casa Privada. you can make an enquiry about our parking ibiza.guestexperience@standardhotels.com

The Standard, Ibiza has 24 hour room service available.

The Standard, Ibiza does not provide ice machines, however the team are just a call away and ice can be delivered at no cost to your room in a matter of minutes.

Looking for a room with a tub at The Standard, Ibiza? You are in luck as our suites have tubs - this also includes a couple of suites at Casa Privada.

The Standard, Ibiza provides complimentary umbrellas to guests when they need one - simply pick one up at the front desk. 

The Standard, Ibizae provides laundry service on-site.

The Standard, Ibiza is not a pet friendly hotel.

If you would like to amend your mini bar at The Standard, Ibiza, we can empty or adapt your mini bar as you require. Simply contact our guest services team ahead to time to provide your preferences.

The fitness center at The Standard, Ibiza is located at floor -1. Please keep in mind that in order to access the gym, a guest room key will be required.

Wondering what the city tax is when you book at The Standard, Ibiza? The city tax is a tax of 4.40 euros per person per night that has to be paid as it is government imposed and therefore mandatory fee for all visitors to Ibiza. However keep in mind that if your stay is for over 9 nights long, you get a reduced rate of 2.20 euros per person, per night.

Check in at The Standard, Ibiza is at 3pm.

Looking for a private dining experience at The Standard, Ibiza? We offer private dinning experiences for our Casa Privada Guests or groups that request ahead of time, for any private events, please contact our team at ibiza.sales@standardhotels.com

It is recommended you book your activities ahead of time, specially for reservations off-site, some particular seasons can be busy and you might find it hard to confirm activities last minute

The Standard, Ibiza is an adults-only hotel, with the exeption of Casa Privada.

The Standard, Ibiza offers some of the best views in Ibiza, including Vara del Rey, one of the most beautifiul streets in Ibiza, unbeteable views to Dalt Vila, a UNESCO World Heritage Site and views to our tropical vertical gardens

The Standard, Ibiza has have 31 parking slots available for our guests. Simply contact ibiza.guestexperience@standardhotels.com for more information.

The Standard, Ibiza has one of the only rooftops in the city center with pool, chaise lounges and restaurant service.

The Standard, Ibiza is located in the heart of the city centre and next to the Marina, while our location is not by the beach, the nearest beach is a mere 5 minutes taxi ride away.

There are amazing attractions around The Standard Ibiza, as we are located in the heart of the city center in a vibrant area full of shopping, bars and restaurants, we are steps away from Dalt Vila, a UNESCO World Heritage SIte that comprises a historical fortress, incredible viewpoints, museums and beautiful cobled strteets; just a block away we have the Port for water activities, boat charters and the Ferry station to Formentera. We are also close to the Yachting Marina and some of the most renowned nightclubs and high-end shopping are 1.5kms away. The closest beach is Talamanca a mere 2km from our location.

Looking for a meeting space at The Standard, Ibiza? We have a dedicated room that can be used for small meetings and events with built-in A/V; simply contact ibiza.sales@standardhotels.com for more information

Breakfast at The Standard, Ibiza is not included in all reservations. You can add breakfast to your reservation when you are booking online: simply select the breakfast rate, or any other offer that includes breakfast in the description. If you haven't had the chance to do so before you arrive, don't worry as you may order breakfast at Jara as well that offers a delicious a la carte breakfast menu as well.

The Standard, Ibiza never shares personal information as our team aims to offer a new type of holiday built around freedom and intimacy and we are always guided by these values, starting with the way we treat your personal information.

Casa Privada guests are still part of The Standard, Ibiza and as such, have full access to any public space inside of our hotel.

That's exactly what makes Casa Privada at The Standard, Ibiza so special, as only you (and whoever you want to let in) will have access to Casa Privada during your stay 

Looking for 24hr room service at Casa Privada at The Standard, Ibiza? You can upgrade your stay by buying one of the experience packages that will offer a night menu.

You always sign your rental contract for Casa Privada at The Standard, Ibiza with our sales team. A copy of the signed contract is sent to you on request.

If you like the look of Casa Privada at The Standard, Ibiza, you can enquire directly via the site or contact us by e-mail at ibiza.sales@standardhotels.com and we will get back to you within 24 hours. You can also call us directly on +34-871-027906.

Check in at Casa Privada at The Standard, Ibiza is 3pm. Checkout is 11pm.

The reception team for Casa Privada at The Standard, Ibiza are available from 12pm to 8pm schedule.

Each rental in Casa Privada at The Standard, Ibiza includes a cleaning service during your stay, a mid-week linen change and a concierge service that will organise your holiday and create bespoke experiences for you. They will also have access to the hotel's amenities: restaurant, pool and gym.

We are happy to organise any bespoke service not already included in your booking, from a transfer to a chef prepared meal. Please note that there is an additional charge for bespoke services.

Your booking for Casa Privada at The Standard, Ibiza is confirmed as soon as the contract has been signed and the deposit has been received.

The concierge and Guest Experience service for Casa Privada guests at The Standard, Ibiza is provided by our Guest Experience team is included in the cost of your booking. This includes all the work we do to gather information and create your experiences; you will only be charged a supplement for the provision of the service or experience by our partners.

Please don’t hesitate to let us know your wishes so that we can explore different options. We will then present you with one or more proposals and quotations so that you can make your choice freely and accept or reject our suggestions.

We offer guests of Casa Privada at The Standard, Ibiza a range of experiences, some tried and tested and others specially dreamt up to surprise you. Tell us about your passions, interests and what you’d like to discover so that together we can create a unique experience for you.

The Experience Advisor team for Casa Privada guests at The Standard, Ibiza will be available at the hotel from 8:00 a.m. to 12:00 am. Outside these times you can contact by e-mail to ibiza.guestexperience@standardhotels.com or by WhatsApp. Please note a 24-hour concierge service can be added at an extra cost.

Once you have your booking confirmation for Casa Privada at The Standard, Ibiza, our concierge and experiences team will contact you by e-mail to discuss your holiday requirements and wishes. You can then contact them at any time by telephone, whatsapp or e-mail with new ideas or questions.

Casa Privada guests at The Standard, Ibiza have two payment options: if you book via the website, you will not pay anything the moment of the reservation, however, 30 days before your arrival you will be charged the full amount of your stay. On the other hand, if you go through our fantastic sales team, you will need to secure your reservation by paying 50% of your stay the moment you sign the contract, and the remaining 50% 90 days before the day of your arrival. This does not mean that all you pay will not be paid back if you cancel within the cancellation period. 

You will always be welcomed to Casa Privada at The Standard, Ibiza by a member of our team, who checks and prepares your accommodation before each new arrival. 

If you are looking to arrive or depart from Casa Privada at The Standard, Ibiza ourside of our usual check in and check out timings, please contact our Sales Team at ibiza.sales@standardhotels.com. Please note extra costs may apply and it will be subject to availability.

If you arrive to Casa Privada at The Standard, Ibiza and find a problem that was not noticed during our inspection, please contact us. We will then be able to note the problem as soon as possible and find a solution.

The House at Casa Privada will be cleaned every two days, with a daily service for all entertainment areas as well as a quick clean up of the rooms. Sheets and towels will be replaced every three days 

The deposit for Casa Privada at The Standard, Ibiza will be released upon check-out, depending on your bank it can take up to a month for the bank to reflect the full amount.

There will be a daily deposit for Casa Privada at The Standard, Ibiza of 1500 EUR to be authorized to one single card 

Casa Privada at The Standard, Ibiza is yours for as long as you reserve it for, and as the name indicates it is your private home so treat as such. We encourage everyone to have a good time but always have in mind that the responsability of your home will be solely yours. 

Casa Privada at The Standard, Ibiza is sold as your private villa, so in order to make your experience unique we need to privatize for you and you only. 

As a guest of The Standard, Ibiza you can use all our F&B outlets on top of all the tailor made experiences our Guest Experience team has ready for you!

There is a private valet parking at The Standard, Ibiza, which can be used by Casa Privada guests.

We do allow children at Casa Privada, our interconnecting rooms make it perfect for families to enjoy our property all while having a great time. 

The front desk at Casa Privada at The Standard, Ibiza is available 24 hours 7 days a week 365 days a year.

The hotel staff of Casa Privada at The Standard, Ibiza will be the only people allowed in the service areas apart from the guest itself 

Casa Privada at The Standard, Ibiza has several private spaces for you and your friends to enjoy! on the entertainment building of Casa Privada you can find: A Wellness Room for you to relax after a night out, a Zen Space to calm your mind and body, a Library Lounge that has very little library and a lot of Lounge to pump everyone up before hitting the clubs, and a rooftop bar with the most beautiful view of Dalt Vila. 

Casa Privada at The Standard, Ibiza is not pet friendly. Even though we all love animals at The Standard, Ibiza, we are still a city hotel, and we want everyone comfortable, even our furry friends. so for their own safety we prefer to not have them in the property.

Casa Privada at The Standard, Ibiza has a transfer service at no cost (conditions apply, only for bookings of Plaza Suite and above) .

Casa Privada guests at The Standard, Ibiza can use our privatized parking with an additional cost of 25 EUR per night.