Night Auditor (Overnight Front Desk)

The Night Auditor serves as the heartbeat of the hotel overnight—balancing the books while keeping the experience seamless, calm, and cared for. This role is responsible for overseeing all overnight operations, ensuring accurate financial reporting, and acting as the Manager on Duty during non-business hours.

Blending front desk hospitality with accounting precision, the Night Auditor supports late-night arrivals, resolves guest needs, and ensures the property runs smoothly while the rest of the city sleeps. This role requires independence, sound judgment, and a strong attention to detail, along with a guest-first mindset.

• Serve as the primary point of contact for all overnight guest needs.
• Welcome late-night arrivals and manage check-ins and check-outs efficiently and warmly.
• Handle reservation inquiries, modifications, and requests.
• Resolve guest concerns promptly and professionally, ensuring a positive and memorable experience.
• Maintain a calm, secure, and welcoming environment throughout the overnight shift.

• Complete all nightly audit procedures in accordance with hotel standards and timelines.
• Reconcile daily financial transactions, including room revenue, cash, credit cards, and third-party billing.
• Accurately post room charges, taxes, and adjustments.
• Generate and distribute daily financial and operational reports.
• Identify, investigate, and report any discrepancies to management.
• Ensure all systems are balanced and prepared for the next business day.

• Act as Manager on Duty overnight, ensuring smooth and efficient hotel operations.
• Conduct regular property walks to ensure cleanliness, safety, and operational standards are met.
• Monitor overnight activity, including arrivals, departures, and overall guest flow.
• Coordinate with housekeeping, maintenance, and security teams as needed.
• Support all departments in maintaining service standards during overnight hours.

• Ensure adherence to hotel policies, procedures, and safety standards.
• Respond to emergencies, incidents, and guest concerns following established protocols.
• Maintain strict confidentiality of guest information and financial data.
• Promote a safe and secure environment for guests and team members at all times.

• Previous front desk or night audit experience preferred.
• Working knowledge of hotel PMS systems (Opera, SynXis, or similar).
• Basic accounting knowledge with strong attention to detail and accuracy.
• Strong problem-solving and decision-making skills.
• Ability to work independently with minimal supervision.
• Excellent communication and guest service skills.
• Strong organizational and time management skills.
• Ability to remain calm, professional, and solutions-focused under pressure.

• Attention to Detail & Accuracy
• Accountability & Reliability
• Guest Service Excellence
• Leadership & Decision-Making
• Problem Solving
• Crisis Management & Composure
• Adaptability
• Confidentiality

• Ability to stand for extended periods, up to the duration of an entire shift.
• Ability to walk the property throughout overnight hours.
• Ability to lift up to 25 pounds if needed.

• Accuracy and completion of nightly financial reports
• Timely and compliant execution of audit procedures
• Guest satisfaction and effective issue resolution
• Quality and consistency of overnight operations
• Effective incident handling and communication

At The Standard, we believe the overnight shift has its own rhythm—and it takes a special kind of person to own it. As a Night Auditor, you’ll be trusted to run the show while the rest of the world sleeps, balancing operations, supporting guests, and keeping everything on track for the day ahead.

You’re not just closing out the day—you’re setting up the next one.

Perks & Benefits

• Restaurant Discounts across the property
• Spa Discounts on treatments and services
• Boutique Discounts on retail items
• Access to our Spa & Gym Facilities, plus up to 3 fitness classes per week
• Designated Employee Pool Days during the summer
• Paid Time Off & Paid Holidays
• Medical, Dental, and Vision Coverage
• Short-Term & Long-Term Disability and Life Insurance
• 401(k) Retirement Plan

Work where hospitality, culture, and community come together… every day.