Controller

Company Background

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.

The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.

Mission Statement

To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.

Our Purpose

The Standard’s commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.

Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell. To understand why it exists, is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe and to do so whilst being yourself and having fun doing it.

We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE!

#StandardFamily

Job Title: Controller

Department: Finance

Location: The Standard, High Line

Reporting to: VP of Finance

Responsible for: Staff Accountant, AR/Income Auditor, Accounting Manager/Accounting Department

Job Purpose: The Controller is to safeguard the property's financial integrity by managing daily accounting workflows, enforcing internal controls, and delivering accurate financial reporting. Key relationships include all departments as well as hotel guests/visitors, vendors, suppliers, and auditors.

BRAND AMBASSADOR: Throughout the hotel we actively seek to employ a unique, diverse and thoughtful group of people that are committed to delivering our unconventional brand of hospitality while also growing with us.

• They are committed to and fully comprehend the idea of being of service;
• They do not just delight guests, but excite them–by creating unique, unexpected & memorable experiences;
• They are ambitious, vibrant and social/friendly individuals;
• They genuinely embrace diversity in all forms, interested to have people from all race and gender to be their friend;
• They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires;
• They have personality and depth;
• They have a desire and unyielding appetite for learning & knowledge—being in-the-know with what is happening in the city and around the world;
• They are creative in areas like music, cinema, art, performance, fashion, design, tech and business;
• They are engaging, socially adept and solution-based individuals able to navigate the scene with confidence and ease;
• They are able to entertain guests in a compassionate, respectful and meaningful manner;
• They are authentically themselves;
• They want to play a role in constructing a kinder and better world.

QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s degree in finance, accounting, or related field (CPA/MBA preferred)
• 3+ years of progressive accounting/finance experience in hospitality or adjacent industry in a management capacity
• Deep knowledge of hotel financial operations, USALI, GAAP
• Strong expertise in financial systems, reporting, and data governance
• Mastery of Microsoft Excel
• Preferred experience using Opera Cloud, Birchstreet, Dataplus, Toast, Paycom

KEY COMPETENCIES:

• Strategic thinking and financial acumen
• Executive communication and stakeholder management
• Operational and commercial insight
• Risk management and compliance leadership
• Data-driven decision-making

DUTIES AND RESPONSIBILITIES:

• Maintain complete knowledge of and comply with all departmental, hotel, and corporate policies/service procedures/standards/operational guidelines. Comply with all statutory requirements.
• Maintain complete knowledge of property management system and manual procedures.
• Update the books and records in an accurate and timely manner.
• Oversee the daily income audit and the review of the Daily Revenue Report. Make sure all revenue (rooms, F&B, events, outlets) is posted accurately and reconciled across the PMS, POS and GL.
• Oversee credit card processing, chargebacks and disputes, and maintain PCI compliance.
• Oversee accounts payable, including invoice approval workflows, vendor setup and W-9 collection, payment runs and year-end 1099 reporting.
• Enforce purchasing and procurement controls: purchase order approval limits, contract review and sign-off authority.
• Oversee cash handling procedures, house banks, safe counts, surprise cashier audits and petty cash.
• Oversee monthly inventory counts for F&B, retail and operating supplies. Reconcile cost of sales and investigate variances.
• Maintain the fixed asset register, depreciation schedules, CapEx project tracking and the FF&E reserve.
• Maintain segregation of duties and system access controls across the finance and operating systems (PMS, POS, procurement, payroll).
• Prepare and present month end financial statements and all related reporting accurately, on time, and in accordance with corporate standards.
• Liaise with corporate office and ownership group on all accounting related matters.
• Complete timely and accurate balance sheet and bank reconciliations, cash flow reports.
• Complete accurate and timely NYC and NYS tax filings.
• Assist with all sales tax, insurance, internal, and regulatory audits as applicable.
• Assist with weekly bank reconciliations, cash flow reports, and monthly fund requests.
• Ensure payroll is processed weekly and all subsequent reports are recorded accurately.
• Make sure gratuities and service charges are distributed and reported in line with the NYS Hospitality Wage Order.
• Manage NYS unclaimed property (escheatment) reporting.
• Work with department heads to ensure comprehension and compliance with internal audits as well as NYC and NYS tax codes across revenue and expenses.
• Oversee all monetary assets of the Hotel.
• Work closely with operational managers, department heads, and executive committee members to ensure maximum utilization of the company’s financial resources in accordance with the budgetary guidelines.
• Analyze departmental profitability, labor productivity and flow-through. Recommend corrective actions to department heads.
• Advise Management of the financial impacts for various strategic plans and ad hoc projects.
• Establish and implement financial management and internal control standards to safeguard the Hotel’s assets from any possible losses in accordance with corporate standards.
• The ability to compile, submit and monitor operating budgets, capital budgets, and business plans.
• Control all Hotel costs, expenses and labor.
• Directly supervise and lead the accounting team and monitor all areas of responsibility of the Finance department
• Ensure Accounting staff meetings are productive, contain great 2-way communication, and promote teamwork and high morale standards within the department.
• Develop and maintain staff structure. Hire, schedule, train, discipline, and conduct performance evaluations of direct reports.
• Communicate effectively and provide leadership within the Department & throughout the organization.
• Provide financial input for future projects, strategies, innovative plans and direction and monitor its progress.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, and always maintain positive guest relations. Assist staff in resolving guest complaints, ensuring guest satisfaction.
• Perform other tasks or projects as assigned by VP, Finance, Managing Director, or corporate/ownership leaders.

COMPENSATION AND BENEFITS:

• $150k - $175k per year
• Excellent and Affordable Health Care coverage
• Life Insurance, Disability Insurance, Pet Insurance
• Up to 104 hours PTO, 56 hours - Paid Protected Time Off (Sick), 32 hours - Unpaid Protected Time Off, 20 hours Paid Prenatal Leave
• 401k- Company matching 2% after 1 year
• Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace
• Employee Meals, Employee Referral Program, Commuter Discounts
• Regular fun staff events and celebrations!

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