Rooms Coordinator

No Job Description for a position can possibly include all duties, which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. They are not to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The following is a summary of the major responsibilities of the position.

Job Description

Position: Rooms Coordinator

Reports to: Director of Rooms

Job Duties:

The Rooms Coordinator is responsible for booking of all hotel and Spa reservations via telephone, facsimile, mail, GDS, and Internet, effectively maximize occupancy and revenue. Cross-trained in PBX and front desk duties. Ability to speak in a pleasant

professional, and understandable manner on the phone and in person. Proficiency in the English language, including: written, verbal, reading, spelling and grammar.

Able to successfully work independently and as part of a team.

Areas of Responsibility:

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