· Creating, updating, and distributing a call directory to all departments.
· Answering, screening, and forwarding calls in a professional and courteous manner.
· Handling general phone inquiries about the organization.
· Directing external calls to designated departments or individuals.
· Transferring internal calls across departments and between staff.
· Setting up and confirming scheduled and conference calls when required.
· Relaying written or verbal messages in a timely and accurate manner.
· Scheduling routine maintenance and facilitating urgent repairs of PBX equipment.
· Keeping records of calls placed and charges incurred.
· Assisting with other administrative duties, including copying, scanning, faxing, and emailing.Apply Now