Head Waiter

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling...

At the cultural heart-beat of The Standard are our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event and guest spaces. Here at The Standard, we take a slightly different approach to our people and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). We do not ask you to conform, read from a script or follow the rules (ok sometimes there are rules) but not when it comes down to you being able to express yourself or celebrate your individuality.

We are defined by our richness of personality, diversity of background and lifestyle and are now looking for a Head Waiter/Waitress to join our Decimo team who will embody our ‘Anything but Standard’ ethos!

Your role

As a Head Waiter/Waitress in Decimo at The Standard, London, you will oversee a small team of waiters and commis within a section of our expansive restaurant to provide an exceptional food & beverage service.

You are a natural leader and with your communication skills you are able to motivate junior team members and help the team develop to deliver a consistently high performance. You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and order of service; along with a deep appreciation of quality wines in order to confidently match and suggest wines to compliment guest menu choices and enhancing their overall dining experience.

Finally, and most importantly, you will be a host to our guests adding a touch of personality and theatre to their experience, making our guests feel welcome whilst they visit The Standard and our energetic and vibrant city; so you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high volume, high energy environment and can manage multiple tasks and guest with ease.

Do you have what it takes to be a Head Waiter/Waitress at The Standard

While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging. You’ll intrinsically understand the unique microcosm and the context of our venues and city you represent.

While prior experience in a similar role is always useful all are welcome at the Standard; you will have however an uncompromised and natural flair for service and be able to build genuine relationships with guests that enable us to not only preempt needs but foresee desires.

In addition to this you will also need….

  • Prior experience as a Head Waiter/Waitress or Senior Waiter with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or perhaps even a well know quality chain
  • In addition to those with experience we are actively seeking candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music and entertainment industries.
  • Confidence in restaurant operations and the order of service
  • To be highly social, motivated and pro-active; acting with professionalism and positivity in all interactions
  • Prior experience using squirrel epos is advantageous however full training will be given
  • Any relevant qualifications such as WSET are advantageous but not essential
  • A flexible approach to working hours with the ability to work shifts, including weekends and nights as Decimo operates with a late night licence

We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be a Head Waiter/Waitress in Decimo, we’d love to hear from you!

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.

Benefits Include

  • Meals on duty
  • Uniform provided
  • Pension Scheme
  • Life Assurance (2 x Annual Salary)
  • Medical Assistance (including online GP and Physio)
  • Employee Assistance Programme with Well-being service
  • Discount platform including GYM
  • Worldwide Travel Discounts via The Standard Advantage platform
  • Employee & Family Rates across all Standard and Bunkhouse properties
  • In-house Experience Programme
  • F&B Discounts ranging from 25-50%
  • Recruitment Referral Bonus up to £1,000
  • Tuition Aid Scheme & subsidised training
  • Season Ticket Loan & Bike 2 Work Scheme
  • Social Committee with regular monthly social activities

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