Pool Server

Primary Functions:

·        Interacting and providing food and drinks for guests in restaurant or pool areas.

 

Specific Accountabilities:

·       Responsible for dining room area cleanliness.

·       Wait station properly set (see station pictures & SOP’s)

·       Make sure all side work is complete (see side work list).

·       Review menu daily for changes, specials and 86 lists.

·       Describing menu items and wine as requested, per training.

·       Follow the service and house standard & expectations at all times.

·       Opening all wine/water bottles.

·       Properly taking orders, making sure the tickets are neat and organized.

·       Properly putting order through in Micros.

·       Handling all payment methods.

·       Ensuring that all closing side work is thoroughly completed (see side work list & SOP’s).

 

Required Skills/Qualifications:

·       Knowledge of drink recipes, Standard Signature drinks and wine lists.

·       Working knowledge of POS system and cashiering.

·       Understanding: Ability to read, comprehend and carry out instructions according to established procedures.

·       Comprehension: Excellent command of the English language. Multi-lingual is helpful but not required.

·       Organizational Skills: Work efficiently, utilize multi-tasking and task prioritization skills.

·       Service: Level of service consistent and uniform in accordance with established standard’s per SOP’s.

·       Hygiene and Sanitation: adherence to uniform, grooming and personal hygiene standards and expectations per SOP’s.  Ongoing cleaning and maintenance of workstation according to established procedure.

·       Punctuality: Adherence to posted schedule and arrival time.  Attendance at mandatory meetings when scheduled.

·       Responsibility: Personal comportment in line with Standard, Miami policies, standards and expectations. While on the floor identify and report real or potential problem situations to Management immediately.

 

Physical Requirements:

·       Must be able to work standing for a minimum period of 8 hours per day.

·       Periodical bending, kneeling and stretching is required.

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