Night Auditor - Part Time

Job Summary:

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Duties/Responsibilities:

·       Approach all encounters with guests and team members in a friendly, serviceoriented manner. 

·       Maintain regular attendance in compliance with HotelCrafters’ standards, as required by scheduling which will vary according to the needs of the hotel. 

·       Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. 

·       Comply at all times with HotelCrafters’ standards and regulations to encourage safe and efficient hotel operations.

·       Maintain a friendly and warm demeanor at all times. 

·       Team Members must at all time be attentive, friendly, helpful and courteous to all guests, managers and fellow team members.  

·       Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.). 

·       Audit and reconcile financial and statistical reports. 

·       Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.

·       Prepare and distribute month-end reports. 

·       Audit and reconcile all Front Desk and Food & Beverage Cashier’s work. 

·       Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. 

·       Prioritize job functions in order to meet deadlines. 

·       Ensure accuracy of all numbers reported including statistics. 

·       Input and update financial information into corporate communications network. 

·       Perform daily, weekly, monthly and annual data processing system functions as required. 

·       Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. 

·        Maximize productivity, identify problem areas, and assist in finding and implementing solutions. 

·       Respond to governmental inquiries upon receipt. 

·       Handle guest requests. 

·       Attend meetings/training as required by management. 

·       Perform other duties as requested by management.

Required Skills/Abilities:

·       Must be able to convey information and ideas clearly. 

·       Must be able to evaluate and select among alternative courses of action quickly and accurately. 

·       Must be able to multi task.

·       Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

·       Must routinely meet deadlines. 

·       Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. 

·       Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. 

·       Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. 

·       Must be able to work with and understand financial information and data, and basic arithmetic functions. 

·       Must be willing to cross train in other accounting or hotel-related areas. 

·       Must be able to prioritize departmental functions in order to meet due dates and deadlines. 

 Education and Experience:

·       High School diploma or equivalent and/or one year of progressive experience in a hotel or related filed required

Physical Requirements:

·       Flexible and long hours sometimes required. 

·       Sedentary work – exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

·       Late night shifts.

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