Housekeeping Assistant Manager

As Housekeeping Assistant Manager, your job responsibilities will include the following but are not limited to:

  • Hiring and training staff
  • Developing staff schedules
  • Purchasing cleaning supplies and equipment
  • Working with hotel guests who have specific housekeeping needs
  • Coordinating housekeeping needs with other hotel department managers
  • Performing cleaning tasks when staff don't show up for work or the team is shorthanded
  • Establish consistent operating procedures
  • Motivate the staff and establish a productive and positive work environment
  • Responsible for the appropriate hiring, training, and scheduling of Housekeeping Staff to ensure guest and business needs are met
  • Work closely with a hospitality staffing company for new hires, as needed
  • Conduct meetings with staff to ensure employees are informed and perform on-going training
  • Ensure that staffing levels are met when both minimum and maximum occupancy levels dictate
  • Ensure that cleanliness and condition of each area meet company standards and the appropriate inspections are carried out on a consistent basis. Directly contact respective personnel and relay any deficiencies that are to be corrected.
  • Ensure that an accurate inventory is completed at least twice per month pertaining to housekeeping amenities and supplies, standard guest room items, cleaning supplies, linen, etc.
  • Inform upper-level management of any maintenance requests to ensure that all equipment within the guest rooms are operational
  • Establishes and maintains open, collaborative relationships with employees and fellow management team members
  • Review status of assignments and any follow-up action with manager and/or on-coming shift supervisor
  • Test new cleaning supplies
  • Perform all reasonable job duties as requested
  • Serve as Manager on Duty on a weekly or as needed basis

Requirements

  • High school diploma or equivalent
  • At least three (3) years of related experience or any equivalent combination of education and experience that provides the above skills, knowledge, or abilities
  • Flexibility to work any shift and assists with staffing coverage in the instance of call-outs
  • Must be well organized and have significant attention to detail
  • Strong verbal and written communication skills
  • Proficient in Microsoft Office
  • Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Able to stand or walk for an extended period of time.
  • Bi-lingual (English/Spanish)

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