Hotel General Manager

General Manager - The Standard High Line


The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling...

At the cultural heart-beat of The Standard are our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event and guest spaces. Here at The Standard, we take a slightly different approach to our people and look far and wide for individuals that bring a unique perspective with them to our team (not a 5-page CV). We do not ask you to conform, read from a script or follow the rules (ok sometimes there are rules) but not when it comes down to you being able to express yourself or celebrate your individuality.

 We are defined by our richness of personality, diversity of background and lifestyle and are now looking for a General Manager who will embody our ‘Anything but Standard’ ethos and assume full responsible for the entire operation.


The Standard High Line, rising above a former elevated train line that has become downtown’s favorite public park, The Standard, High Line is located in New York City’s Meatpacking District. Every one of the 338 hotel rooms features a full wall of floor-to-ceiling windows with sweeping views of Manhattan and/or the mighty Hudson River. The hotel’s inviting and scintillating public spaces include a bustling German beer garden at ground level, the rooftop discothèque Le Bain, the legendary Top of The Standard, and an outdoor public plaza with rotating art installations and activations. A neighborhood staple, The Standard Grill is classic New York blending traditional steakhouse with New American cuisine.


Your Role

The General Manager for The Standard, High Line you will work in partnership with the EVP, Operations Europe + Americas, Ownership and our Senior Leadership team to oversee the operational management of our US flagship property to ensure that our business objectives are met.  

This role is a pivotal within the business to ensure to ensure that strategic commercial decisions flow through all areas of the operation to ensure productivity and profit is maintained at optimum levels. You will lead and guide the senior team through revenue generation, labour productivity and cost control are in line with our annual budget. With this in mind, you will Lead and manage the Annual Budget, Annual Marketing Plan, Annual Capital Expenditure Plan, and Forecasts/Re-forecasts in conjunction with our ownership and ensure strategic objectives are communicated to the team so to share the ‘big picture.’

Naturally you will be a strong operator with a solid background within both Rooms and F&B to enable you to take a pragmatic & creative approach to the business in order to develop new concepts, take an active role in hotel programming & events and develop partnerships to support revenue generation across all areas of the business. Your keen eye for details means that you never miss a thing, and your presence within the operation will ensure that our property is maintained meticulously and each area staged to optimise our guest’s experience.   

 We are of course The Standard, and you will play an active role in hosting our guests, from our many parties and events to daily meet and greets with our regular guests. Equally important are our team and you will work closely with our HR team to ensure that effective communication cascades down through all levels through regular meetings and updates, team work is effective and that all team members embody our culture and values.  

Finally, you will take overall responsibility across the business for the implementation of company policies and procedures to ensure that all statutory and legal obligations are met, from licensing, fire, health & safety, and any other requirement.  

As a natural team leader, you remain calm during challenging situations with the ability to lead, motivate and coach your team to enable them to develop and grow their skills. This is not a ‘Standard’ General Manager role so you will need to have serious stamina and passion, be highly social, upbeat and friendly; confident and handle pressure well; thrive in a high-volume, high-energy environment and able to work equally well both independently and as part of a wider senior management team.


Do you have what it takes to be our General Manager at The Standard....

A minimum of 5+ years’ experience as a General Manager, Deputy General Manager or Hotel Manager gained within a similar Lifestyle Hotel or large 4- or 5-star Hotel in a major market, New York preferred, is essential for this role.


In addition to this you must also have….


If you think you have what it takes to be our General Manager at The Standard, we’d love to hear from you!

All applicants must be eligible to live and work in the US. Documented evidence of eligibility will be required from candidates upon commencing employment.


Salary & Benefits

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