Los Angeles - Downtown LA Front Office Night Manager

      Do you have what it takes?

      We are currently looking for a motivated and
      charismatic individual to help make our guest experience exceptional. The right experience,
      attitude and desire to work on our Front Office Team are important qualities!
      Got personality? Bring it.

      As a Night Manager you will be responsible for:

      Overseeing the nighttime operation of the hotel including
      leading the operation of the front office, the food & beverage outlets and
      assisting guests & employees whenever needed. This position will be
      responsible for ensuring all team members are maintaining our standards in
      guest service, displaying the core values and ensuring all guests and visitors
      are provided with the distinct experiences the hotel is known for.

      This job is a fabulous challenge for those who are not faint
      of heart! The property is extremely busy and has multiple F&B venues which
      are very popular in the evening hours. Reporting directly to the Director of
      Rooms, the Night Manager will ensure excellent service to all guests while
      supporting the team. The ability for sound decision making and keeping calm in
      difficult situations are critical for successfully managing the operation.

      Our ideal candidate:

      Maintains guests’ confidence and protects company’s reputation
      by keeping guest and company information confidential.

      Has extensive qualified hospitality experience with a proven
      track record of excellent service and leadership.

      Must have a strong passion for the industry and desire to
      assist guests and make a positive impact on their stay.

      Ability to wear many different hats and be knowledgeable of
      the overall operation of all hotel departments.

      Develops and maintains strong rapport with all departments
      and outlets of the hotel; sustains progress by effectively partnering with all
      departments heads.

      The ability to handle all responsibilities in the event of
      an emergency.

      Uses keen discretion and confidentiality at all times while
      handling continually arising challenges.

      Responds to escalated guest concerns in a considerate,
      professional and positive manner by    showing empathy and
      actively listening.

      Strong Computer Skills necessary: Excel, Word, and Opera or
      similar PMS.

      Ability to be on their feet for the entirety of their shift,
      roaming all areas of the hotel.

      An articulate and sophisticated communicator with high
      standards of performance together with excellent communication, problem
      solving and listening skills.


      If this sounds like you, we want you to apply for the Night
      Manager position. We hope you are up for the challenge and excited to be part
      of a diverse company to serve a worldly clientele. If you are confident in your
      abilities and passionate about guest service, then step up to join us!

      SCI LA Inc



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