London - London Assistant Head Concierge

      We embrace, we create, we innovate; The Standard never stands
      still. Be part of our unconventional, bold, irreverent, evolved and personal
      takeover of London. The Standard London, our first international property will
      create a unique symbiosis of City and brand where our people are hosts to a
      world that is uniquely London, yet anything but standard…. 

      At the heart of our hotels are of course of people who through
      their vibrancy and energy bring our properties to life. We are now seeking a
      team of diverse and dynamic individuals that will capture the very essence of
      the Standard London to join our team as Assistant Head Concierge.


      As our Assistant Head Concierge, you will become a face that all of our
      guests instantly recognise. Supporting our Head Concierge, you will you will lead, assist and inspire a
      team of Concierge in addition to our Bell and Door team to deliver exceptional concierge and lobby services
      from the moment our guest step through our doors

      You hold the key to the most exclusive
      venues, hidden nightspots and the places to be in London; although you will of
      course actively promote our own restaurants, bars in addition to our events
      programmes taking place around the hotel.

      It is your passion to ensure the
      ultimate stay for each guest no matter what they seek in their stay with us; no
      is not an option for you because you will go above and beyond to come up with personal
      recommendations and the right solutions. Your finger is on the pulse and you
      are continually on the lookout for new venues and out of the ordinary
      experiences for your team to promote. It goes without saying that no two days
      are the same in your job and that’s the way you like it because you know, a
      stay at our hotel is all about create
      the ultimate guest experience in London, that is anything but Standard!

      you will support the head concierge with manage many aspects of recruitment,
      training & development, budgeting, payroll and support business development
      within the local area in conjunction with our Front Office & Hotel

      Do you
      have what it takes to be our Assistant Head Concierge at The Standard, London

      While we take every detail of design and guest
      experience seriously, we do not take ourselves too seriously.  ‘Standard
      are at the heart of our brand;
      vivid, dynamic and engaging. You’ll intrinsically
      understand the unique microcosm and the context of our venues and city you

      While prior experience as an Assistant
      Head Concierge
      is always useful all are welcome at the Standard; you will have however
      an uncompromised and natural flair for service and be able to build genuine
      relationships with guests that enable us to not only preempt needs but foresee
      desires. In addition to this you will also need….

      • A proven track record as an Assistant Head Concierge or Senior Concierge with the ability to
        inspire and motivate a team, ideally gained in a similar ‘Lifestyle’ or
        boutique hotel sector

      • Highly motivated and pro-active; acting with
        professionalism and positivity in all interactions

      • Experience across a range of management disciplines

      • Ability to develop and deliver effective
        training to maintain consistent service standards

      • Opening experience preferred

      • Experience in Opera, Go concierge, Knowcross,
        and Microsoft Office is advantageous.

      are defined by our richness of personality and diversity of background and
      lifestyle so if you think you have what
      it takes to be our Assistant Head Concierge, we’d love
      to meet with you at our forthcoming open days.

      All applicants must be eligible to live and
      work in the UK. Documented evidence of eligibility will be required from
      candidates prior to commencing employment.


      Come and go as you please by choosing your ideal check in and out times.

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      Our brothers and sisters in hospitality with hotels in Austin, Marfa, San Antonio, San Francisco, and Todos Santos.

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