Miami - Miami Beach Spa Supervisor

      Do you have what it takes? 
      The Standard Spa Miami, is looking for a motivated and enthusiastic Spa Supervisor to join our fabulous team!

      Responsibilities and requirements:


      • Weekly inventory of guest supplies,
        support for ordering of replacement supplies

      • Monthly and weekly inventory of retail
        products, count and update spa system

      • Weekly restock treatment supplies in
        treatment rooms and storage cabinets

      • Maintain fill levels and presentation
        of Spa Retail area including spa refreshments

      • Provide customer support and fulfill
        e-commerce and phone orders for products and gift certificates

      • Answer spa calls as necessary

      • Maintain Coyle standards in all guest
        interactions

      • Prepare guest spa amenities and welcome
        packages for retreats and VIPs

      • Coordinate and supervise spa programming
        and events including advance prep, BEOs and daily set and break down.

      • Prepare BEOs, logging daily waivers,
        locker room logs, logging spa team W-9 forms and insurance

      • Assist with payroll  

      • Hot SOS items and report facility needs
        to Spa Manager

      • Maintain complete knowledge at all
        times of: a) all spa/resort features/services, hours of operation. b) All
        rates, special packages and promotions. c) Availability status for any
        given day. d) Scheduled daily group activities. e) Products/merchandise,
        f) Guest and member service history and g) Added happenings

      • Ensure the maintenance and presentation
        of pantries, storage areas, yoga room, mud lounge and locker rooms,
        restrooms and shower areas are to standard – work closely with Spa Manager
        and Spa Bath Attendant team to service and maintenance throughout day.

      • Inspire growing Service and Retail
        Sales and Spa Experience Excellence

      • Assist in other Spa areas as assigned
        and needed. 

      Work environment:


      • Under variable conditions

      • Under variable noise levels

      • Outdoors + Indoors

      • Around fumes and/or odor hazards

      • Around dust and/or mite hazards

      • Around chemicals

      • Spa uniform or Spa dress code

      • Always presentable and available to
        service the guest experience

      Required Skills & Qualifications:

      1.       High school graduate or
      equivalent vocational training certificate.

      2.      
      Ability to accurately compute
      mathematical calculations.

      3.       Fluency in English both
      written and verbal.

      4.       Provide legible
      communication and directions.

      5.      
      Ability to enforce hotel's standards.



      STANDARD TIME

      Come and go as you please by choosing your ideal check in and out times.

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      BUNKHOUSE

      Our brothers and sisters in hospitality with hotels in Austin, Marfa, San Antonio, San Francisco, and Todos Santos.

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      PLEASE ROTATE YOUR DEVICE FOR THE STANDARD EXPERIENCE.